Privacy Policy
Last updated: March 2026
Information We Collect
When you visit our website, place an order, or create a contractor account, we may collect personal information including your name, email address, phone number, mailing address, billing address, and payment information. We also automatically collect certain technical information such as your IP address, browser type, and browsing behavior on our site through cookies and similar technologies.
How We Use Your Information
We use your information to process and fulfill your orders, communicate about your account or transactions, send order updates and delivery notifications, provide customer service, improve our website and product offerings, and send marketing communications (with your consent). We may also use your information to detect and prevent fraud and to comply with legal obligations.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually bound to keep your information confidential and use it only for the purposes we specify.
Payment Security
All payment transactions are processed through Stripe, a PCI-DSS Level 1 certified payment processor. We do not store credit card numbers on our servers. All payment data is encrypted during transmission using industry-standard SSL/TLS encryption.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, maintain your shopping cart, and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website, particularly the shopping cart and checkout process.
Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. To exercise any of these rights, contact us at info@newyorkempiretrades.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of 7 years for tax and legal compliance purposes.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
Contact Us
For privacy-related questions or concerns, contact New York Empire Trades Inc. at info@newyorkempiretrades.com, call (917) 565-0972, or write to: 136-21 Hillside Ave, Suite 304, Richmond Hill, Queens, NY 11418.